Privacy Policy
Effective date: 1-1-2025
At Expert Design Systems B.V., we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit www.ple.software.nl or engage with our software, services, or support team.
1. Who We Are
PLE is developed and maintained by Expert Design Systems B.V., an engineering software company based in the Netherlands. For questions or concerns regarding your privacy, please contact us via the details provided below.
2. What Data We Collect
We may collect and process the following categories of personal data:
- Contact details (e.g. name, company, email, phone number), typically submitted via the contact or license request forms
- Technical details related to the use of PLE (such as system specifications or usage data), minimal always and extensive if voluntarily submitted for support purposes
- Website usage data, including anonymized IP addresses, browser type, and visited pages — collected via privacy-friendly cookies or analytics tools
- Communications, such as emails, support inquiries, or license requests
3. Purpose of Data Use
We use your data solely for the following purposes:
- To provide requested licenses, support, or technical information
- To process software usage feedback or troubleshooting requests
- To manage customer relationships and follow up on inquiries
- To monitor and improve website performance and user experience
- To comply with legal or contractual obligations
We do not use your data for marketing purposes unless explicitly agreed.
4. Legal Basis for Processing
The processing of your data is based on one or more of the following legal grounds:
- Your consent, when submitting forms or requesting contact
- The performance of a contract or a pre-contractual request (e.g. software license)
- Our legitimate interest in responding to inquiries or improving our services
- Compliance with legal obligations
5. Data Retention
We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal retention requirements. This includes, for example, maintaining license request records and technical support histories.
6. Cookies and Analytics
The website www.ple.software.nl uses minimal, privacy-conscious cookies. These are primarily functional (e.g. for contact forms) and may include basic, anonymized traffic analysis to improve site performance.
You can manage or disable cookies through your browser settings.
7. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our servers and communications are secured in line with industry standards.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain types of processing
- Withdraw consent (where applicable)
- File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
To exercise these rights, please contact us using the contact information below.
9. Third Parties and Data Sharing
We do not sell or rent personal data. Data may be shared only with service providers involved in hosting, license management, or communication infrastructure — under strict confidentiality agreements and only when necessary for service delivery.
10. External Links
This website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to consult their respective policies.
11. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be published on this page with an updated effective date.
12. Contact
For questions regarding this Privacy Policy or your personal data, please contact:
Expert Design Systems B.V.
Loire 186
2491 AM The Hague
The Netherlands
[email protected]
+31 (0)70 390 23 86